How to Send a Contact From Your WordPress Forms to HubSpot

Do you want to learn how to send a contact from your WordPress forms to HubSpot CRM?

WPForms makes it really easy to integrate your contact form entries with HubSpot, saving you precious time.

In this tutorial, we’ll show you how to integrate WordPress forms on your site and have your CRM updated automatically when a user fills out a form.

Connect WordPress Forms With HubSpot Now

Why Should You Link Your WordPress Forms to HubSpot?

You should link your WordPress forms to HubSpot because it allows you to automatically update your HubSpot CRM as new entries are filled out on your site.

HubSpot is an excellent CRM platform for managing your leads and contacts. However, if your WordPress website forms are one of your main lead collection sources, then it can be very time-consuming to manually copy and paste each form entry from your site to HubSpot.

How Do I Connect My HubSpot to WPForms?

You can connect your HubSpot CRM to WPForms by installing the HubSpot addon and connecting your account.

WPForms makes it super easy to integrate your contact forms with HubSpot, allowing you to have much more efficient marketing workflows.

How to Send a Contact From Your WordPress Forms to HubSpot

Here are the steps to create a WordPress HubSpot integration:

Let’s dive in.

1. Install WPForms and Sign Up For HubSpot

We’re going to start with installing WPForms on your WordPress site. Remember that you need at least the WPForms Elite license to access the HubSpot addon for integration.

With WPForms, you need zero coding knowledge to integrate your contact forms with HubSpot. It’s the most user-friendly solution when it comes to sending your contacts from WordPress to the HubSpot CRM.

For help with installation, you can check out our create one for free.

Next, we’re going to configure the add the HubSpot addon to your WPForms installation.

2. Install the WPForms HubSpot Addon

Open your WordPress admin area, and on the menu bar on your left, click on WPForms » Addons.

Here, search for HubSpot and then click on the Install Addon button.

WPForms will take only a few seconds to install and activate the HubSpot addon. When the Status reads Active, you can move on to the next step to configure the HubSpot addon.

3. Connect HubSpot With WPForms

Now, head over to WPForms » Settings and then click on the Integrations tab on the menu bar.

On this screen, you will see a list of all your active WPForms addons. Click on the HubSpot addon to reveal settings, and then click on the Add New Account button.

A new window will open for logging in to your HubSpot account. Enter your email and password to log in.

You’ll now be prompted to choose your HubSpot account to connect with WPForms. Click on your account name and then press the Choose Account button to proceed.

WPForms will now ask for some access permissions in order to connect with HubSpot. Click on the Connect app button to allow permissions.

On your WordPress dashboard, return to the WPForms » Settings » Integrations screen. You should now see Connected marked next to the HubSpot addon.

Great! We’re now ready to start creating forms that are integrated with HubSpot.

4. Set Up the WPForms HubSpot Integration

We’re going to create a new form and add our HubSpot connection to it. From your WordPress dashboard, click on WPForms » Add New.

You’ll now see the WordPress form builder screen. You can give your form a name to identify it by and select any template of your choice from WPForm’s library of over 600 form templates.

After selecting a template, click on Marketing on the menu bar of WPForms interface on the left. Then select HubSpot from the list and click on Add New Connection.

WPForms will now prompt you to enter a connection nickname. You’re free to choose any name you’d like to give. Click the OK button when you’re done.

This will create a connection between your current form and your HubSpot CRM. In the next step, we’ll configure the actions we want to perform on HubSpot when a user fills out a WordPress form.

5. Configure Form Actions and Settings

After giving a nickname to your connection, WPForms will ask you to select your HubSpot account and pick an Action To Perform. The action you choose here will determine what changes are made to your HubSpot CRM when a user submits your form.

Since we want to send contacts from our WordPress form to HubSpot, we’re going to select the Create/Update Contact action.

After selecting this option, various new settings will appear within the form.

Here’s what each of these options means:

Note: The fields marked with an asterik (*) are mandatory.

• Email*: This allows you to choose an Email field from your form. The email address entered by users in this field will be sent to your contact database in HubSpot.
• New Email: This is not a mandatory field. You should use this setting only if you want to let your users update their email addresses.
• Form Name*: With this setting, you can change the name of your form as it appears on your HubSpot CRM. By default, it is set to the name that you gave it when the form was first created.
• Lead Status: You can select a lead status to pinpoint where exactly your lead is positioned in your marketing funnel.
• Contact Owner: This allows you to choose an owner for the contact being created.
• Note: Use this to attach a customized note to the contact’s entry in your HubSpot CRM.

When you’re done with these settings, you can move on to the next step where we’ll see how to map additional fields to HubSpot properties.

6. Map Custom Fields to Form Field Values (Optional)

The HubSpot-WPForms integration allows you to map additional fields to your HubSpot account to send more details about your contacts.

If you scroll down, you’ll see two dropdown menus: Custom Field Name and Form Field Value. 

The Custom Field Name is a field within your HubSpot and the Form Field Value is a field within the form that you’ve just created. To map the two, you can select a field from the Custom Field Name dropdown and choose a corresponding form field from the Form Field Value dropdown.

You can add more custom properties to your HubSpot CRM. For more information, check out HubSpot’s managing properties documentation.

7. Embed and Test Your HubSpot Form Using WPForms

We’re almost done! When you’re done making all the changes to your form, click on the Embed button on the top-right of the form builder screen.

You’ll now see a prompt where you can choose whether you want to embed your form in an existing page or a new one. In this example, we’re going to embed our form on a new page.

Then, give your new page a name and click on the Let’s Go button.

This will take you to the new page with your form already embedded within. Click on the Publish button.

Now, fill out the form to test if it’s sending your contact details to your HubSpot database properly.

Now, log into your HubSpot CRM and check for the test entry.

And there you have it! You can now send contacts from WordPress forms to your HubSpot!

FAQs on HubSpot Forms in WordPress

Here are a few commonly asked questions regarding HubSpot forms in WordPress.

Can You Customize HubSpot Forms?

Yes, you can customize HubSpot forms. However, the range of customization options is very limited in HubSpot, and there are only a handful of ready-made templates. A much better option is to use a more flexible alternative like WPForms, which allows you to customize forms more freely and also includes hundreds of pre-loaded form templates.

Can I Embed a HubSpot Form in WordPress?

Yes, you can embed a HubSpot form in WordPress using shortcodes. However, using
HubSpot form shortcodes is no longer the fastest way to embed forms in WordPress. Some form builders like WPForms enable you to embed forms to any WordPress page using blocks in your Gutenberg editor. Meaning that you don’t need shortcodes at all to embed a form in WordPress using WPForms.